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Shipping - Delivery Information
Please note that under the current climate courier deliveries will only be attempted once and a redelivery charge will be applied if goods cannot be delivered and redelivery required
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GB mainland orders are shipped free of charge for orders over £100 + vat. For orders below this amount a £9.95 + vat packing, and delivery charge will be added
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Most GB mainland orders are sent on the 1-4 working day courier service (unless otherwise stated) subject to product availability and will be delivered depending on the couriers used - please contact us directly, prior to delivery, if further detail is required. If we are informed of extended delays from our suppliers, we will phone or email you to offer an alternative product. No alternative product will be sent without your agreement. Where there will be a lengthy delay in despatching your order, you will be contacted by phone or e-mail.
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Extra charges and delivery times will apply for orders from the North of Scotland, Northern Ireland, the Republic of Ireland, the Channel Islands, the Isle of Man, and all International Orders. Please go to the check out for the delivery charge to be calculated or we will quote for acceptance prior to delivery.
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Most orders placed before 10am will be despatched on the same day subject to product availability. Any orders placed after this time may not be despatched until the following day. Please note that during busy periods orders may take an extra day to process.
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Please advise at time of order any specific delivery requirements in the special delivery instructions box at the checkout.
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If any incorrect, or incomplete address or post codes are input into the order detail a redelivery charge will apply, and we accept no responsibility for the loss or delay in delivery of your order.
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If you sign for a delivery which you find at a later date is damaged, our carriers WILL NOT accept liability and you will be charged for the damaged items if we cannot claim from the carriers. In this case a delivery charge for replacement items WILL be made.
International Delivery
For all International orders there will normally be an additional postage charge. If not, we will e-mail you a shipping delivery quote that you must agree to before we despatch your item.
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